RTW & Injury Management Coordinator

About the Role

JBS Townsville is seeking an experienced and proactive Return to Work (RTW) and Injury Management Coordinator to join our Operations team. Reporting to the Plant Manager, you will be responsible for coordinating all aspects of injury management and RTW processes, supporting our people from the time an injury occurs through to their safe and sustainable return to work.

Working closely with employees, leaders, treating practitioners, rehabilitation providers and insurers, you will manage workers' compensation claims, develop and monitor return-to-work plans, and provide expert guidance on injury management matters. You'll play a key role in ensuring legislative compliance, facilitating positive recovery outcomes and supporting a culture focused on employee wellbeing, safety and early intervention.

This role is well suited to someone who enjoys building strong stakeholder relationships, navigating complex cases and making a meaningful impact on both employee outcomes and business performance within a fast-paced industrial environment.

About You

• Relevant qualifications in Workplace Rehabilitation, HR, Health & Safety, Allied Health or related discipline
• Demonstrated experience in injury management, workers' compensation, rehabilitation and RTW coordination
• Sound understanding of Queensland workers' compensation legislation and injury management best practice
• Experience managing workers' compensation claims and liaising with insurers, rehabilitation providers and medical practitioners
• Strong knowledge of suitable duties programs and workplace rehabilitation processes
• Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels of the business
• Strong case management, organisational, and administrative skills, with the ability to manage multiple priorities and competing deadlines
• Ability to analyse information, solve problems, and make sound decisions in complex situations
• Proficient computer skills and experience using claims management, HR or safety systems
• A proactive approach to injury prevention, early intervention and employee wellbeing
• Commitment to maintaining confidentiality, professionalism, and ethical practice
• Experience in a manufacturing, processing, mining, logistics, or other high-risk industrial environment advantageous
• Experience developing and implementing injury prevention and wellbeing initiatives

While the qualifications and experience outlined above are highly regarded, we're also keen to hear from recent graduates or individuals early in their injury management, rehabilitation, or health and safety careers. If you're passionate about supporting people, eager to learn, and looking to build your experience within a large and dynamic organisation, we encourage you to apply. Training, mentoring, and development opportunities will be available for the right candidate.

Why Join JBS?

• Heavily discounted premium JBS meat products through our onsite butcher shop
• Long-term career development opportunities with a global organisation
• Regular team-building events, including BBQs and employee milestone celebrations
• Relocation assistance for eligible candidates, including support with transport, flights and/or short-term accommodation
• Access to heavily discounted corporate and casual apparel from major brands, including R.M. Williams, Ariat and R.B. Sellars
• Corporate discounts with AustralianSuper, Bupa and Medibank Private Health Insurance
• Exclusive discounts with AVIS Australia car hire
• Access to exclusive CommBank banking offers
• 15% off Dell Technologies products
• Significant discounts on adventure experiences through Adrenaline
• Novated leasing options (eligibility criteria apply)
• Retail discounts via The Ambassador Card – Australia's premier member benefits program
• $50 off when you shop at Specsavers through the JBS Corporate Club
• 10% off eligible Telstra mobile plans

Located 12km south of Townsville, a major gateway to Queensland’s world-renowned Great Barrier Reef, the JBS Townsville Plant is JBS Australia’s most northern operation. Cattle are sourced from a wide supply area, including the Northern Territory, north and north-western Queensland and packed into the AMH brand, the most trusted name in beef. The plant employs approximately 500 team members with a processing capacity of 900 head of cattle per day.

Interested? APPLY NOW!