IT Officer

About Us

JBS Australia, part of the global JBS business, is the largest and most respected meat and food processor in Australia with a strong portfolio of leading beef, lamb, pork, salmon and value-added products. Our Northern division operates five beef processing plants across Queensland and Northern NSW, producing more than 400,000 tonnes of beef products every year. 

Located 12km south of Townsville, a major gateway to Queensland’s world-renowned Great Barrier Reef, the JBS Townsville Plant is JBS Australia’s most northern operation. Cattle are sourced from a wide supply area, including the Northern Territory, north and north-western Queensland and packed into the AMH brand, the most trusted name in beef. The plant employs approximately 430 team members with a processing capacity of 900 head of cattle per day, operating 4 days per week.

About the Role

JBS Townsville is currently recruiting an experienced IT Officer to join the team in a full-time capacity. Reporting to the Assistant Plant Manager, the IT Officer will play a crucial role in the successful operation of the plant. To be successful in this role, you must have a strong knowledge of PC’s and Windows Systems and a technical background in computing and/or electronics. 

Your key responsibilities will include:

• Performing preventative and scheduled maintenance on plant IT assets
• Installation and configuration of new equipment such as computer desktops and industrial printers
• Installation and configuration of software across a range of platforms
• Monitoring, responding and diagnosing all facets of daily IT issues through the plant
• Troubleshooting and resolving user issues as they occur
• Escalating issues to the broader IT support team whilst maintaining responsibility for close out
• Developing effective relationships with all relevant internal and external stakeholders
• Undertaking various reporting and data tracking

About You

• Ability to work professionally and effectively within a team environment as well as the ability to work unsupervised
• Highly developed interpersonal, written and verbal communication skills - with the ability to explain technical issues to a non-technical user base
• Highly developed time management skills including prioritising tasks and meeting deadlines
• Strong attention to detail
• Must be able to work effectively in a dynamic, fast paced environment
• High standard of computer literacy
• Previous experience working with varied IT hardware, Software and Operating Systems
• Strong troubleshooting, problem solving and diagnostic skills
• Previous experience in a factory or process setting advantageous

Why work for JBS Australia?

• Heavily discounted JBS products
• Retail discounts with national partners
• Health insurance discounts with Bupa and Medibank Private
• Ongoing training and career development opportunities

Interested? APPLY NOW!