Quality Partner - Operations

Are you looking to be part of a dynamic and growing team?

At Primo Foods, we’ve come a long way from our humble beginnings as a butcher shop to becoming Australia’s largest Smallgoods manufacturer. With a portfolio that include our much-loved products like bacon, ham, salami, and delicious protein snacks, we take pride in delivering quality products that enhance everyday family moments.

With over 3000 dedicated staff across manufacturing, distribution, sales, marketing, finance, quality and much more, we are constantly evolving and striving for excellence. We believe that our success is built on the foundation of our talented and passionate team members, underpinned by our Values, and we’re always on the lookout for great people to join us!

At Primo Foods, we believe in purpose and are committed to fostering a culture that emphasises community collaboration and personal growth. If you’re ready to take the next step in your career and want to make difference, we want to hear from you.

Join us and be part of something special, because we believe that “there’s good, there’s great and then there is Primo”.

Primo Foods is a proud business unit of JBS.

About the Role

We have an opportunity for a Quality Partner to join the Chullora team on day shift to ensure that the quality of all products is maintained in accordance with product specifications and legal requirements. This role champions HACCP, GMP and process parameters to ensure safe and quality products are manufactured and is a leader in Food Safety standards.

Your responsibilities will include:

• Conduct internal and GMP audits to ensure quality and food safety management system are effective.
• Perform rounds within the manufacturing area to ensure that processes and product manufacture is in accordance with the documented HACCP plans and process control procedures and monitor general factory housekeeping. 
• Troubleshooting - Assisting production with any product or process quality issues.
• Assess and analyse products identified as possible non-conformances and implement Non-conforming Product procedure (NCP-001) as required.
• Verification of CCPs
• Investigate and respond to customer complaints.
• Review and sign off of daily in-process check paperwork.
• Oversee non-conformance and corrective / preventative action processes.
• Raise and issue Corrective Action Requests and Preventive Action Requests as required.
• Participate in third party audits. 

About you:

• Previous experience in similar role within a FMCG environment 
• Strong customer service focus with quality focus and good documentation skills
• Strong communicator with excellent listening and phone skills
• Able to work on own initiative and as a team player.
• Approachable and enthusiastic
• Flexible and adaptable
• Intermediate MS-Office (primarily PowerPoint, Word, Outlook and Excel) 
• Ability to work on weekends and public holidays. 

Why work for Primo?

• Reward & Recognition program
• Access to novated leasing options
• Health insurance and retail discounts
• Ongoing training and career development opportunities

What next?

If you’re passionate and want to be a part of the largest meat, pork and salmon manufacturer and producer in Australia, this opportunity may be for you. Apply now!