Administration Officer

Join Primo in a 6-month fixed term contract as an Administration Officer, supporting our Supply Chain function through an increased production period at our Preston distribution centre.

This role plays a key part in ensuring the smooth coordination and administration of operations across NSW and nationally. You will work closely with internal teams and external transport providers to maintain efficient processes, strong communication, and compliance across our distribution network.

Key Responsibilities

• Provide day-to-day administrative support for operations across NSW and nationally
• Coordinate delivery documentation, scheduling, tracking, and reporting activities
• Handle incoming calls and transport-related enquiries professionally and promptly
• Build and maintain strong relationships with customers and internal stakeholders
• Investigate and resolve despatch and system-related issues in a timely manner
• Monitor compliance with company policies, procedures, and WHS&E requirements
• Contribute to continuous improvement initiatives
• Maintain procedure documentation and communicate updates to relevant stakeholders
  
  

What You'll Bring

• Strong MS Office skills including Excel, Word, Outlook and PowerPoint
• Previous customer service experience in a fast-paced environment
• Strong administrative and organisational skills with high attention to detail
• Excellent communication skills, with the ability to build effective relationships
• Ability to analyse data, solve problems, and manage competing priorities
  
  

Why Join Primo?

At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:

• Discounts on health insurance and a range of leading retail partners
• Exclusive savings at the Primo butcher & deli shop
• Free onsite parking for an easy commute
• Gain experience working in a leading FMCG organisation

If you are a detail-oriented and proactive administrator looking to support a busy period for our supply chain operations, apply now.