Claims Advisor

Plant/Site: JBS Corporate Office

Req Id: 15013

Date Posted: 29 May 2025

About Us

JBS Australia is Australia’s largest and most respected meat and food processor. The Company has a strong portfolio of leading beef, lamb, pork, and value-added branded products. In our Corporate Office we drive and foster the JBS culture of excellence and believe success is achieved through hard work. JBS can provide you with more than a job, it can provide a long-term rewarding career.

About the Role

You will be responsible for the efficient processing and management of QLD Workers’ Compensation Claims. As part of managing your own portfolio of claims, you will be required to determine liabilities on new and continuing claims, make decisions in relation to the legal aspects of the claims and oversee the effective rehabilitation of the injured worker. This position will suit a driven and adaptable individual, who enjoys working as part of a cohesive team.

The role’s responsibilities include (but are not limited to):

Determine and manage a caseload of statutory claims through to finalisation with respect to QLD Workers Compensation Legislation.
Interpret legislation with respect to QLD Workers Compensation.
Authorise, process and reconcile claim payments.
Determine statutory liability for unassessed injuries on Notices of Claims for Damages.
Liaising with internal and external parties to source relevant evidence.
Authorise, process and reconcile claim payments.
Related administrative duties including processing of invoices, data entry and file management.
Perform any other duties as directed by Team Leader.
Work as an integral member of the Workers Compensation Department

About you

1 - 3 years’ experience in a similar role.
Demonstrated computer literacy in excel, word and outlook.
Knowledge of Workers Compensation claims management related laws, medical and legal terminology.
Responds calmly in difficult situations maintaining a strong customer service focus.
Exceptional ability to prioritise and multi-skill.
Excellent attention to detail.
Able to work in a fast-paced environment.
Demonstrated ability to work autonomously and within a team environment.
Takes other's perspectives into consideration.
Must be energetic, passionate and enthusiastic with a demonstrated focus on system improvement.

Benefits include (but not limited to):

Heavily discounted meat products
Retail discounts with national partners
Free onsite parking
Health insurance discounts on Bupa Health and Medibank Private.

What next?

If you’re passionate and want to be a part of the largest meat, pork and salmon manufacturer and producer in Australia, this opportunity may be for you.