National Account Manager MSO

Ready to Make Your Mark?

If you’re an experienced FMCG National Account Manager looking to step into a high-impact role, we’d love to hear from you.

Melbourne or Sydney based

This is a rare opportunity to step into one of Primo’s most critical national roles — managing our largest portfolio across Metcash and key National Multi Site Operators. 

As a key commercial leader within the Independent Retail channel, you’ll take ownership of a high value customer base, shape promotional and commercial strategy, and play a pivotal role in driving growth within one of our biggest categories.

You’ll join a high performing, supportive team and work closely with an experienced Customer Director who fosters autonomy, collaboration, and hands on coaching. This is a dynamic role perfect for an ambitious NAM ready to make a meaningful impact.

Key Responsibilities

• Build and strengthen strategic relationships with Metcash and our National MSO trading partners
• Own the Dairy portfolio strategy across Metcash & total Primo across key MSOs, ensuring best in class customer partnerships
• Develop and execute promotional and market activation plans to customer key selling weeks and aligned JBP category strategies
• Lead trade spend management, forecasting accuracy and pricing optimisation to deliver profitable growth
• Partner cross functionally with Finance, Marketing, Category, Demand, and Field teams to drive execution excellence
• Represent Primo at customer conferences and industry events

About You

You’re a commercially savvy National Account Manager who thrives in a fast paced FMCG environment and understands the unique dynamics of the Independent Retail channel. You bring a solutions mindset, strong stakeholder presence, and the ability to hit the ground running.

We’re looking for someone with:

• 5–7 years’ experience in FMCG account management.
• Experience working with Metcash or Independent Retail (highly advantageous)
• Strong promotional planning, negotiation, and commercial management capability
• The ability to manage complex customer groups and multilayered relationships
• A proactive, highly organised approach with strong attention to detail
• Excellent communication, presentation and influencing skills
• Resilience, adaptability, and a collaborative team mindset

Why Join Primo?

• A major FMCG business with long-term career growth and development pathways
• Market-leading brands with strong customer partnerships
• A national role with real influence across our largest portfolio within the channel
• Supportive, people-focused leadership that values initiative, ownership, and commercial thinking
• A collaborative and flexible environment with teams across Melbourne (Port Melbourne) and Sydney (Chullora)
• Exclusive retail partner discounts

Ready to Make Your Mark?

If you’re an experienced FMCG National Account Manager looking to step into a high-impact role, we’d love to hear from you.