Technical Services Manager

Lead innovation. Shape performance. Drive operational excellence.

Primo is seeking a dynamic Technical Services Manager to lead a multidisciplinary team delivering step‑change improvements across our QLD operations. This pivotal role provides strategic direction and hands‑on leadership across process engineering, yield optimisation, and continuous improvement — ensuring our functions align with business goals in quality, efficiency, sustainability, and cost competitiveness.

If you're passionate about transforming operations, embedding innovation, and driving measurable results, this is your opportunity to make a significant impact.

Key Responsibilities

• Lead, mentor, and develop a high‑performing team of Process Engineers, Yield Champions, and Continuous Improvement Analysts.
• ​Build a collaborative, high-performing culture focused on problem-solving and innovation.
• Define and execute strategies that lift yield, optimise processes, and drive continuous improvement.
• ​Align team priorities with organisational goals in efficiency, quality, and sustainability.
• Champion Lean, Six Sigma and digital transformation initiatives
• Collaborate with operations, quality, R&D, and supply chain to embed improvements across the value chain.
• Provide data‑driven insights, reporting, and recommendations to senior leaders.
• Deliver improvements in yield, added‑value production, loss minimisation, and revenue opportunities.
• Strengthen data accuracy, measurement systems, and value‑realisation systems.
• Maintain PDCA governance, milestone reporting, investment cases, and transparent value tracking.
• ​Ensure transparent reporting on yield, safety, cost, quality and turnover impacts Build a world‑class Innovation & Industrial Engineering team.
• Redesign work to support safety, capability, and labour sustainability.
• Prepare investment cases, including 3rd party support

What You’ll Bring

• Bachelor’s degree in Engineering, Business, or related discipline; postgraduate qualifications desirable.
• 7–10 years’ experience in FMCG, manufacturing, or process industries, with at least 3 years in leadership roles.
• Proven track record in process engineering, yield optimisation, continuous improvement, and multi‑site project leadership.
• Strong knowledge of Lean, Six Sigma, operational excellence frameworks
• Advanced analytical and financial acumen; proficiency in tools such as Power BI and ERP systems.
• Experience in red meat, aquaculture, manufacturing or supply chain environments advantageous.
• Strong communication and stakeholder‑management capability.
• High‑performance mindset with curiosity, discipline, and a calm, solutions‑focused leadership style.
• Knowledge of MLA/AMPC/AIA/APL and other funding opportunities (domestically and globally).

Why Join Primo

When you join Primo, you’re part of the global JBS family — a team committed to safety, innovation, people, and operational excellence. We offer:

• Free onsite parking
• Discounts at our onsite butcher shop
• Discounted health insurance and a range of retail partners
• Ongoing opportunities for career growth within JBS, Australia’s largest food manufacturing group
• The opportunity to lead transformational initiatives
• Ongoing opportunities for career growth within JBS, Australia’s largest food manufacturing group

Join Us

Ready to lead innovation and shape the future of Primo?

Apply now and take the next step in your career.