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Product Specialist - Foodservice

Plant/Site:  Chullora
Req Id:  11732
Date Posted:  05-Nov-2021

From humble beginnings as a butcher shop, Primo is now a household name on a journey to being a purposeful food brand. We hold market leading positions, across a house of brands, in multiple categories from Smallgoods to Cheese Snacking.  

We are truly local for local, dedicated to serving our Customers and Consumers without politics: strategy, production and execution starts and ends here, and we are not burdened by the overbearing processes and approvals that often constrain companies of our size.

And last but not least, we are building a culture to match the ambition and we are proud to be part of the JBS Group.


About the role:

Primo Foods has an opportunity for a Product Specialist for Foodservice to join the team. The Product Specialist will develop and drive the strategic plans within the Primo Foods Foodservice channel, for new and existing products by analysing, monitoring and improving all products within the range.


Responsibilities include (but not limited to):

  • Develop and Implement the Foodservice strategy to ensure “Right Range” for the channel through renovation, innovation & line extension
  • Conduct research into market, trends and competitors to identify opportunities for new products or improvements
  • Monitoring current feedback on product data including taste, flavour and texture and test product to make improvements via practical activities and research findings
  • Successfully manage and deliver New Product Development from concept to commercialisation; ensuring projects are delivered in the required timeframe liaising between both site and customer teams, finance & procurement
  • Support customer account management where required from Technical and Development point of view and be the key point of contact for NPD & EPD Projects
  • Undertake food product testing, monitor quality control of product and analysis and provide recommendations in storage and packaging to improve shelf life, packaging
  • Work with Production & Quality teams to support Customers in resolving technical issues
  • Develop and deliver internal product training and increase knowledge to the Sales Team across the business
  • Completion of tenders, managing R&D tasks with regards to feasibility and sample organisation
  • Work closely with inter-departmental team such as Operations, Sales, Engineering, Purchasing, Technical Marketing and Innovations to review, maintain and develop relevant portfolio;
  • Drive product development stage gate process throughout the business to implement projects;

About you:

  • Degree in Food Science/Food Technology or any other relevant science discipline
  • Minimum of 5 years’ experience in the food industry – in particular meat manufacturing
  • Experience in meat product development – preferred pork products
  • Experience in Research and Development, Product Analysis, Testing and Quality Standards
  • Minimum 12 months’ experience working / interfacing, directly with Major Grocery / Retail Customers and demonstrated success at building positive relationships

Benefits include:

  • Retail discounts with national partners
  • Health insurance discounts on Bupa Health and Medibank Private.
  • Reward & Recognition Program

What next?

We’re looking for someone who is passionate about food and customer service as we make a positive difference in the lives of Australian consumers, this role may be for you!


If you have any questions regarding this opportunity, please contact Nancy Williams via nancy.williams@primofoods.com.au