Engagement and Support Coordinator

Plant/Site: JBS Dinmore Plant

Req Id: 14410

Date Posted: 26 Sep 2024

About Us

JBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon. JBS Australia is a part of the global JBS business, the largest animal protein business in the world, and the second largest food company, with operations in North America, South America, Europe, Australia and New Zealand.

The JBS Dinmore Processing Plant is the largest beef facility in the southern hemisphere. Located near Ipswich, in south east Queensland, the facility has a daily production ability of 3,400 cattle and employs approximately 1,500 people. Cattle are sourced from the finest cattle producing regions to produce a diverse range of pasture fed and grain beef products, from commodity to premium. The renowned AMH brand, the award-winning Yardstick, the highly marbled grain fed Pure Prime and our state’s brand, Queenslander Beef and more are all produced at Dinmore.

Why work for JBS Australia?

Competitive remuneration
Heavily discounted meat products
Retail discounts with national partners
Health insurance discounts on Bupa Health and Medibank Private
Ongoing training and career development opportunities

About the Role

Due to the ongoing growth of JBA Australia, our Dinmore Plant is currently recruiting a passionate Engagement & Support Coordinator to join the HR team in a full-time capacity. In this newly created role, you will be responsible for providing support to the Pacific Labour Scheme (PLS) workforce through the full employee lifecycle, including recruitment, delivery of the initial onboarding activities, as well as the ongoing pastoral care of our internationally sourced employee groups through the PALM (Pacific Australia Labour Mobility) Program.

Additionally, this role will ensure the timely and efficient coordination and processing of all necessary paperwork to ensure legal compliance as the candidates move to the offer stage and then upon acceptance of the offer, will be responsible for the accurate processing of all paperwork related to a new hire/transfer.

Your key responsibilities will include:

Providing end-to-end, hands-on support and pastoral care to new employees across a range of new arrival activities including: Accommodation; Transport; Shopping; Banking; and Communications.
Working with the Pacific Labour Facility (PLF) to ensure efficiency and sponsor obligations are met
Managing site expectations on PALM resourcing based on reporting, candidate arrivals and process updates
Conducting meetings with internal and external stakeholder to provide direction, advice and query management
Supporting on continual process improvement efficiencies
Ad hoc reporting as required by the business units
Maintaining accurate data records for immigration and reporting purposes

About You

Demonstrable experience within a similar role, ideally with a high-volume blue-collar workforce
Working knowledge and application with offshore recruitment, including mobility (“in country” & domestically) through DFAT
Familiarity or experience working with the PLF in coordinating/supporting the PALM Scheme
Experience working with an Approved Employer (AE) under the auspices of The PALM Scheme
Knowledge of worker placements from one of the nine Pacific Island Countries covered by the PALM Scheme
Demonstrated ability to provide situational leadership
Competently identifies cause & effect relationships
Ability to respond calmly in difficult situations whilst maintaining a strong customer service focus
Ability to prioritise and multi-task
Strong attention to detail
Ability to work in a fast-paced environment
Ability to takes other's perspective's into account
Energetic, passionate and enthusiastic with a demonstrated focus on continuous improvement
Makes self fully available as required

Interested? APPLY NOW!