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Documentation Manager (Supply and Distribution)

Plant/Site:  Swift Trade Group - Meat
Req Id:  12343
Date Posted:  10-Aug-2022

Swift & Company Trade Group is located in Queensland and is the international trading division of JBS. Our trading office has supplied to international markets for over 50 years trading a variety of protein products including beef, sheep, goat, pork, poultry and game meats along with by products including meat and bone meal and tallow.


About the Role:

The Export Documentation Manager will be leading our experienced Documentation team to deliver compliant documentation whilst providing exceptional customer service.  This is a key function contributing to the ongoing success of our global meat trading business.


In our newly created role, you will provide direct support to the Shipping Manager, offering leadership and responsibility for the timely and accurate delivery of import and export documentation and records.  The successful candidate will manage the work allocation for the team, along with processing documentation and assisting in the development of import and export systems.  This role involves close collaboration with both our internal and external stakeholders.


Our Spring Hill office has a highly professional, but relaxed atmosphere focused on teamwork and success that provides for a great workplace environment.


Responsibilities will include (but are not limited to):

  • Manage a team to deliver accurate documentation within SLAs
  • Daily review of team volumes and work distribution, along with issues to ensure our contracts are processed accurately and efficiently
  • Monitor forward orders and team capacity
  • Working with external & internal team to ensure customer expectations are met
  • Ensure compliance to and certification of all import/export protocols as per DAWR legislation and guidelines, along with export and import laws and regulations
  • Complete documentation, maintain databases and shipment records and approve Service Provider invoices, including accounting accruals
  • Escalate issues in line with internal policies
  • Training and Continuous Improvement of the Documentation Team
  • Input into Process, Policy and System development, and ownership of implementation in the team
  • Back up Shipping Manager when on leave


About you:

Along with possessing an enthusiastic, motivated and practical attitude, the successful candidate will be able to encourage and coach the team to deliver the best possible service together by:

  • Proven experience with accurate export documentation handling and managing documentation issues (including RFPs and other certificates)
  • Demonstrable experience in challenging administrative roles
  • Reliable, mature, trustworthy and take ownership of your work & team
  • Strong communication and interpersonal skills, including conflict management
  • Adaptable & flexible to a changing Operating Environment
  • A high level of attention to detail, ability to prioritise and plan
  • Sees an issue & takes action, showing initiative in all parts of the role
  • Strong aptitude in Excel and all Microsoft Office products
  • Willingness to Learn & Grown within the Role


Benefits include (but not limited to):

  • Centrally located, COVID safe office
  • Heavily discounted meat products
  • Retail discounts with national partners
  • Health insurance discounts on Bupa Health and Medibank Private.


What next?

If you’re passionate and want to be a part of the largest meat, pork and salmon manufacturer and producer in Australia, this opportunity may be for you.


Please email if you have any queries regarding this opportunity.